What is a Security Deposit Refund?

A security deposit is a sum of money paid by a tenant to a landlord at the start of a tenancy. It acts as financial protection in case of damage to the property, unpaid rent, or breaches of the tenancy agreement. At the end of the tenancy, if the property is left in good condition and all rent has been paid, tenants are entitled to have their deposit returned in full.

In most cases, the deposit should be returned within 10 to 30 days of the tenancy ending, depending on local regulations and whether the deposit was protected in a tenancy deposit scheme (TDS). If a landlord wishes to make deductions, they must clearly explain the reasons and provide evidence, such as photos or invoices for repairs.

Unfortunately, many tenants face delays or unfair deductions when trying to get their deposit back. That’s where this tool comes in. By answering a few simple questions, we’ll help you generate a clear, professional letter you can send to your landlord to request the return of your deposit—formally, firmly, and with legal backing if needed.

Benefits for Tenants

• Free and instant – Generate your letter in under 2 minutes.

• Legally sound – Based on tenancy laws and deposit protection rules.

• Customised to your situation – Tailored to your tenancy, deposit, and landlord interactions.

• Professional tone – Choose from polite, firm, or legal wording.

• Boosts your chances of success – A well-written letter often gets quicker results.

• No legal jargon – Clear, plain English that landlords understand.

• No legal fees – Avoid the cost of hiring a solicitor.

• Peace of mind – Know your rights and take action confidently.